Sabanzuri lotto is strongly committed to finding the right balance between profitability and social responsibility. Working collaboratively, we are putting that commitment into action. Therefore, Sabanzuri lotto has introduced a number of initiatives designed to promote the safe use of our products.
a. We believe in Responsible Gaming and take our responsibility in this matter seriously. Playing SabanzuriLotto should be an exciting pastime, and we urge our Customers to have fun, but not stake beyond their means, being fully aware of the financial harms associated with staking beyond their means. The Company is committed to endorsing responsible wagering among its Customers. You should not resort to gambling as an alternative source of income.
b. We will strictly follow BCLB guidelines on responsible gaming and the monitoring and reporting of any suspicious activity.
More specifically, we pay the greatest attention in the following fields:
- Full information for players (brochures for game rules, odds of winning and playing / prize claiming procedures)
- Staff training
- Dissemination of draw results
- Responsible gaming signage in the POS
- Protection of winner’s privacy
- Responsible communication (targeted only in adult population)
- Availability and communication of support services (for players playing excessively)
Last but not least, we have designed codes of practice protecting the player and retailer relations, rights and transactions, as well as an advertising code of practice which outlines our guidelines towards responsible communication.
The sales and participants codes of practice are available at the retail outlets for players’ and retailers’ review.
